Previous incidents
iWork and Web are down
Resolved Oct 13, 2026 at 11:51am UTC
Web recovered.
2 previous updates
Degraded performance in EU Central
Resolved Oct 8, 2026 at 4:58pm UTC
This incident has been resolved. We switched our EU Central worker servers to an alternative DNS resolver at around 16:45 UTC, after which import timeouts stopped and queue times returned to normal. All regions and conversion types are operating normally. Jobs that failed during the incident can be retried.
1 previous update
iWork is down
Resolved Sep 29, 2026 at 1:50pm UTC
iWork recovered.
1 previous update
US East and iWork are down; EU Central is degraded
Resolved Sep 14, 2026 at 9:38am UTC
EU Central, US East, and iWork recovered.
7 previous updates
Delayed webhook delivery
Resolved Sep 11, 2026 at 11:19am UTC
An issue with our webhook queue caused delays in webhook delivery. The issue has now been resolved, and all queued webhook events are being processed. No webhook events have been lost. It may take a few more minutes for all delayed events to be delivered.
We apologize for the inconvenience.
Office and iWork are down; EU Central, US East, and 1 other service are degraded
Resolved Sep 7, 2026 at 6:10pm UTC
EU Central, US East, Office, and 1 other resource recovered.
4 previous updates
iWork is degraded
Resolved Aug 3, 2026 at 3:13pm UTC
iWork recovered.
1 previous update