Previous incidents

November 2026
No incidents reported
October 2026
Oct 08, 2026
1 incident

Degraded performance in EU Central

Resolved

Resolved Oct 8, 2026 at 4:58pm UTC

This incident has been resolved. We switched our EU Central worker servers to an alternative DNS resolver at around 16:45 UTC, after which import timeouts stopped and queue times returned to normal. All regions and conversion types are operating normally. Jobs that failed during the incident can be retried.

1 previous update
September 2026
Sep 29, 2026
1 incident

iWork is down

Resolved

Resolved Sep 29, 2026 at 1:50pm UTC

iWork recovered.

1 previous update
Sep 14, 2026
1 incident

EU Central, US East, and 1 other service are down

Resolved

Resolved Sep 14, 2026 at 9:38am UTC

EU Central, US East, and iWork recovered.

7 previous updates
Sep 11, 2026
1 incident

Delayed webhook delivery

Resolved

Resolved Sep 11, 2026 at 11:19am UTC

An issue with our webhook queue caused delays in webhook delivery. The issue has now been resolved, and all queued webhook events are being processed. No webhook events have been lost. It may take a few more minutes for all delayed events to be delivered.

We apologize for the inconvenience.
Sep 07, 2026
1 incident

EU Central, US East, and 3 other services are down

Resolved

Resolved Sep 7, 2026 at 6:10pm UTC

EU Central, US East, Office, and 1 other resource recovered.

4 previous updates