CloudConvert - Increased error rates – Incident details

All systems operational

Increased error rates

Resolved
Partial outage
Started over 2 years agoLasted 44 minutes

Affected

Endpoints

Partial outage from 3:59 PM to 4:44 PM

Webinterface

Partial outage from 3:59 PM to 4:44 PM

API

Partial outage from 3:59 PM to 4:44 PM

Updates
  • Resolved
    Resolved

    Response time is back to normal. Job queue is cleared.

  • Monitoring
    Monitoring

    We have manually added server capacity to mitigate the issue. Webservices are stable again. We are monitoring the issue.

  • Investigating
    Investigating

    We are currently investigating increased 5xx errors and timeouts.