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Sync API returns invalid response

Resolved
Partial outage
Started almost 2 years ago Lasted 40 minutes

Affected

Endpoints
API
Updates
  • Resolved
    Resolved

    We just deployed a patch and resolved the issue.

  • Investigating
    Investigating

    We are currently investigating an incident which causes the Sync API endpoint to return invalid responses. The "data" property is missing in the responses.

    This only affects the Sync API endpoints (sync.api.cloudconvert.com, /job/ID/wait). Other endpoints are not affected.