CloudConvert - Slow S3 US imports/exports – Incident details

All systems operational

Slow S3 US imports/exports

Resolved
Degraded performance
Started almost 3 years agoLasted 32 minutes

Affected

Conversions

Degraded performance from 12:54 PM to 1:25 PM

General

Degraded performance from 12:54 PM to 1:25 PM

Video

Degraded performance from 12:54 PM to 1:25 PM

Updates
  • Resolved
    Resolved

    We do no longer see this issue. Network speed to AWS US is normal again.

  • Monitoring
    Monitoring

    We are currently experiencing slow connections to AWS S3 us-east and us-west. This network issue results in import/export tasks stuck in the "processing" state or timeout errors.